If you have any questions CONTACT AS
Free standard shipping on orders over $99
If we have the purchased goods on site, we ship them immediately. There are situations when we need to prepare a product in one of our warehouses. We sell on many platforms. If the waiting time may be longer, we will notify you via the contact details in the customer panel.
If you have any questions about this product or other issues related to completing your purchase on our Webstore, please contact us:
The Majestic Biltmore Radiant 36" Traditional Wood Burning Fireplace combines timeless elegance with modern warmth. This 36-inch wood-burning fireplace is meticulously designed to bring the charm of a traditional fireplace into your home, exuding sophistication and capturing the essence of a bygone era. Its grand size and old-world craftsmanship add a touch of elegance to any room, creating an ambiance that is perfect for family gatherings, intimate conversations, or simply relaxing by the fire.
With over 125 years of experience, Majestic is renowned for manufacturing high-quality fireplace accessories. Their products, which include a variety of fireplace surrounds, combine classic style with modern technology to enhance the beauty of any interior.
For over 20 years, Fireplace Trends has been a leading provider of the latest fireplace trends. Offering a range of products, including gas, electric, wood-burning, and pellet fireplaces, as well as bio-ethanol fireplaces, their expert team guides customers in choosing and installing the perfect fireplace for their homes.
Thank you for being with us - if you came here, we are sure that you liked one of our products.
If you need our help in selecting the right product to meet your expectations, our experts are at your disposal. Use one of the contact methods of your choice, you can ask us a question in the chat, send an e-mail or simply call us.
Below you will find all our contact details.
You can also use the option available on the product card: Ask an Expert
Remember that we are here to provide you with advice and assistance, regardless of what stage of the purchase you are at.
Thank you for choosing Fireplace Trends for your purchase. We strive to provide you with an enjoyable and seamless shopping experience. Please review our policies below for information on returns, cancellations, exchanges, warranty claims, defective items, and damages.
At Fireplace Trends, we want to ensure your satisfaction with every purchase. Most unused items can be returned within 30 days of delivery, and return shipping costs are deducted from the refund. Follow these steps for a smooth return process:
Please note that items returned outside this process or period are not eligible for a refund. Items not eligible for return include clearance items, custom-made products, items marked as "non-returnable," used items, or items that have been installed or assembled.
Important:
You can return most new, unopened items within 30 days of delivery for a refund less a 25% restocking fee. We will also cover return shipping costs if the return is due to our error. You will be responsible for return shipping costs for all returns that are not due to our error.
Refunds will be processed back to the original form of payment. Most banks process refunds within 3-5 business days. Checks will be mailed for bank wire or check transactions, valid for 90 days from the date of issue. If a product is ineligible for a refund, we will notify you promptly.
Once an order is submitted, cancellations are not guaranteed. If you miss the cancellation period, contact us as soon as possible for assistance. Some items, like custom-made and made-to-order products, are non-cancellable.
If you want to exchange your product, we offer two options: Standard Exchange. All standard return policies apply. Standard Exchange credits will be applied to your new order.
If your product experiences a defect, follow our warranty process:
If you receive a defective product, our technical team will guide you through the manufacturer's warranty process. Install or use the product before initiating the warranty process. Fireplace Trends is not responsible for labor costs or project delays.
Inspect your order upon delivery. For damaged items:
Fireplace Trends is not responsible for labor costs or project delays due to damaged goods. Schedule installation after careful inspection.
Thank you for choosing Fireplace Trends. If you have any questions or concerns, please contact us at: www.fireplacetrends.com/page/contact or fireplacetrends@gmail.com
Thanks for subscribing!
This email has been registered!
TERMS
By accessing this website (www.fireplacetrends.com), you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.