If you have any questions CONTACT AS
Free standard shipping on orders over $99
If we have the purchased goods on site, we ship them immediately. There are situations when we need to prepare a product in one of our warehouses. We sell on many platforms. If the waiting time may be longer, we will notify you via the contact details in the customer panel.
If you have any questions about this product or other issues related to completing your purchase on our Webstore, please contact us:
Seamlessly integrate your indoor and outdoor space with the Fortress see-through gas fireplace. The traditional style, expansive viewing area and authentic look fit perfectly in a variety of spaces. Non-reflective glass, accent lights and multiple interior brick options make this unique fireplace the ultimate in traditional luxury design. Enjoy the view both inside and out with the Fortress.
Appliance Width: | 49-3/8" |
---|---|
Appliance Height: | 44-3/8" |
Appliance Depth1: | 25-5/8" |
Appliance Rear Width: | 49-3/8" |
Framing Width: | 49-1/2" |
Framing Height: | 44-7/8" |
Framing Depth: | 23" |
Framing Front Width: | 49-1/2" |
Framing Back Width: | 49-1/2" |
BTU/hr Input: | 56,000 NG |
Heating Capacity2: | 2,200 sq ft |
Viewing Area: | 36 x 30" |
1 Appliance Depth includes entire unit including depth of firebox and extension onto hearth.
2 This is a general guide, see your local dealer for help in determining the product that best suits your heating needs based on climate, home efficiency, location of the heater, and air movement in the room.
Heat output will vary depending on the type of fuel used. The flame and ember appearance may vary based on the type of fuel burned and the venting configuration used. Actual product appearance, including flame may differ from image shown. Refer to the owner's manual for complete clearance requirements and specifications. Product specifications and pricing subject to change without notice. For testing and listing information please refer to the owner's/installation manual.
*For select products: Heating capacity to be used as a guide only. Come visit our showroom Fireplace Gallery for help in determining the product that best suits your heating needs based on climate and home efficiency.
Thank you for being with us - if you came here, we are sure that you liked one of our products.
If you need our help in selecting the right product to meet your expectations, our experts are at your disposal. Use one of the contact methods of your choice, you can ask us a question in the chat, send an e-mail or simply call us.
Below you will find all our contact details.
You can also use the option available on the product card: Ask an Expert
Remember that we are here to provide you with advice and assistance, regardless of what stage of the purchase you are at.
Thank you for choosing Fireplace Trends for your purchase. We strive to provide you with an enjoyable and seamless shopping experience. Please review our policies below for information on returns, cancellations, exchanges, warranty claims, defective items, and damages.
At Fireplace Trends, we want to ensure your satisfaction with every purchase. Most unused items can be returned within 30 days of delivery, and return shipping costs are deducted from the refund. Follow these steps for a smooth return process:
Please note that items returned outside this process or period are not eligible for a refund. Items not eligible for return include clearance items, custom-made products, items marked as "non-returnable," used items, or items that have been installed or assembled.
Important:
You can return most new, unopened items within 30 days of delivery for a refund less a 25% restocking fee. We will also cover return shipping costs if the return is due to our error. You will be responsible for return shipping costs for all returns that are not due to our error.
Refunds will be processed back to the original form of payment. Most banks process refunds within 3-5 business days. Checks will be mailed for bank wire or check transactions, valid for 90 days from the date of issue. If a product is ineligible for a refund, we will notify you promptly.
Once an order is submitted, cancellations are not guaranteed. If you miss the cancellation period, contact us as soon as possible for assistance. Some items, like custom-made and made-to-order products, are non-cancellable.
If you want to exchange your product, we offer two options: Standard Exchange. All standard return policies apply. Standard Exchange credits will be applied to your new order.
If your product experiences a defect, follow our warranty process:
If you receive a defective product, our technical team will guide you through the manufacturer's warranty process. Install or use the product before initiating the warranty process. Fireplace Trends is not responsible for labor costs or project delays.
Inspect your order upon delivery. For damaged items:
Fireplace Trends is not responsible for labor costs or project delays due to damaged goods. Schedule installation after careful inspection.
Thank you for choosing Fireplace Trends. If you have any questions or concerns, please contact us at: www.fireplacetrends.com/page/contact or fireplacetrends@gmail.com
Thanks for subscribing!
This email has been registered!
TERMS
By accessing this website (www.fireplacetrends.com), you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.