Portal Bio-Fireplace PALERMO Black – PALERMO/FP/B

Portal Bio-Fireplace PALERMO Black – PALERMO/FP/B is an exceptional product that brings elegance and warmth to your home. Inspired by the beautiful island of Sicily, this bio-fireplace embodies the classic Italian style that immediately evokes cozy, stylish interiors. Thanks to the PALERMO Black Bio-Fireplace from Fireplace Trends Exclusive, your home will gain a unique character and cozy atmosphere. The combination of modern technology and traditional design makes this product a perfect match for both classic and contemporary spaces. You can enjoy the charm of real fire while also taking care of the environment.

Eco-friendly warmth – modern solutions
The PALERMO Black Bio-Fireplace is an excellent choice for anyone seeking an elegant yet eco-friendly heating solution. Powered by ecological biofuels, this fireplace not only creates authentic flames but also provides a sense of responsibility towards the environment. The flames generated by this bio-fireplace provide natural warmth that creates a cozy atmosphere, making it an ideal choice for creating a comfortable living space. The bio-fuel used in this fireplace is eco-friendly, which makes it even more attractive for those who are environmentally conscious.

Thanks to its Plug&Play design, the PALERMO Black Bio-Fireplace is ready to use right out of the box. Its installation is simple and does not require any professional assistance. Moreover, the PALERMO Black Bio-Fireplace is a great solution for those who do not want to invest in expensive chimney installations. Its portal structure eliminates the need for a complicated chimney setup. All you need to do is place the fireplace in your chosen location and enjoy its functionality.

Safety and ease of use

One of the key advantages of the PALERMO Black Bio-Fireplace is its safety. This fireplace is TÜV certified, which confirms that it complies with the highest safety standards. This means you can be confident that using this fireplace is completely safe. Innovative features such as spill-resistant fuel containers and fuel level indicators ensure convenience and peace of mind. You can easily regulate the flame and control the fuel level, making this fireplace both practical and safe to use.

Key features of the Portal Bio-Fireplace PALERMO Black:

  1. Natural warmth: The PALERMO Black Bio-Fireplace can raise the room temperature by several degrees Celsius, depending on the room size and flame height. This makes it an excellent supplementary heating source. The heat generated by the flames is directed into the room, creating a comfortable atmosphere.

  2. User-friendly: The PALERMO Black Bio-Fireplace is extremely easy to use. Simply fill the fuel reservoir to the marked level and you’re ready to go. The flame can be adjusted or extinguished at any time. The fireplace is freestanding, so it requires no installation – just follow the simple instructions included with the product.

  3. Assured quality: The PALERMO Black Bio-Fireplace is made from high-quality materials, and its production process adheres to international standards. The product is ISO 9001:2015 certified, which ensures its reliability and durability.

  4. Safety first: The PALERMO Black Bio-Fireplace is rigorously monitored for safety and holds certifications confirming its safety in the United States. The unique technology in the fuel container prevents spills due to overfilling. An internal absorbent insert reduces fuel consumption and prevents spills if the device is tipped over.


The Portal Bio-Fireplace PALERMO Black offers a perfect combination of elegance and functionality. With its modern construction and ease of use, it is an ideal solution for both large homes and smaller apartments. The eco-friendly biofuels used in this fireplace create authentic flames, providing both warmth and a cozy atmosphere. If you are looking for a fireplace that not only serves as an effective heating source but also adds elegance to your interior, the PALERMO Black Bio-Fireplace is the perfect choice. With this bio-fireplace from the Fireplace Trends Exclusive series, you can enjoy the natural warmth of real fire while enhancing the ambiance of your home.

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Fireplace Trends Policies

Thank you for choosing Fireplace Trends for your purchase. We strive to provide you with an enjoyable and seamless shopping experience. Please review our policies below for information on returns, cancellations, exchanges, warranty claims, defective items, and damages.

Returns Process

At Fireplace Trends, we want to ensure your satisfaction with every purchase. Most unused items can be returned within 30 days of delivery, and return shipping costs are deducted from the refund. Follow these steps for a smooth return process:

  1. Submit your return request to fireplacetrends@gmail.com within 30 days of delivery.
  2. You will receive an email confirming the acceptance or denial of your return request within one business day.
  3. You have 30 days from the receipt of the email to return the product.
  4. Upon receiving and inspecting the return, your refund will be issued within one to two weeks.

Please note that items returned outside this process or period are not eligible for a refund. Items not eligible for return include clearance items, custom-made products, items marked as "non-returnable," used items, or items that have been installed or assembled.

Important:
You can return most new, unopened items within 30 days of delivery for a refund less a 25% restocking fee. We will also cover return shipping costs if the return is due to our error. You will be responsible for return shipping costs for all returns that are not due to our error.

Refunds

Refunds will be processed back to the original form of payment. Most banks process refunds within 3-5 business days. Checks will be mailed for bank wire or check transactions, valid for 90 days from the date of issue. If a product is ineligible for a refund, we will notify you promptly.

Cancellations

Once an order is submitted, cancellations are not guaranteed. If you miss the cancellation period, contact us as soon as possible for assistance. Some items, like custom-made and made-to-order products, are non-cancellable.

Exchanges

If you want to exchange your product, we offer two options: Standard Exchange. All standard return policies apply. Standard Exchange credits will be applied to your new order.

Warranty Process

If your product experiences a defect, follow our warranty process:

  1. Troubleshoot with the manufacturer's guidance.
  2. If deemed a defective part, we submit a warranty claim on your behalf.
  3. Claims take 1-4 weeks; defective parts must be returned within 30 days of receiving the warranty replacements.

Defective Items

If you receive a defective product, our technical team will guide you through the manufacturer's warranty process. Install or use the product before initiating the warranty process. Fireplace Trends is not responsible for labor costs or project delays.

Damaged Items

Inspect your order upon delivery. For damaged items:

  1. Note any damage on the delivery receipt.
  2. Report damage within ONE business day to fireplacetrends@gmail.com, including photos.
  3. Damaged items must be returned within 30 days; otherwise, the original payment method will be charged.

Fireplace Trends is not responsible for labor costs or project delays due to damaged goods. Schedule installation after careful inspection.

Thank you for choosing Fireplace Trends. If you have any questions or concerns, please contact us at: www.fireplacetrends.com/page/contact or fireplacetrends@gmail.com

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